An eLearning solution for driving Cultural Harmony and Organizational Moral Health in a hybrid work environment

By Nachiketas Bhatkar April,2022

The Problem

A globally known tire manufacturing Japanese brand approached us with a requirement of – Virtual Onboarding Of Candidates Across The Globe. They wanted to create an onboarding experience for their new hires that could be as close to the offline experience as possible, covering all the aspects of the onboarding experience, comprehensive and interactive enough to keep the candidates motivated and excited for their journey ahead. As the outbreak of Covid kept getting worse at an alarming rate, going online and being virtually available for employees became a mandatory prerequisite for the proper functioning of organizations. With the growth of online learning, companies started utilizing the rewarding potential of eLearning as part of the induction and onboarding process as well. We at Multiversity used our immense experience of eLearning and gamification to solve this problem for our client, and the solution we delivered was well received and appreciated.

The Solution We Offered

We at Multiversity understand that values and commitments are the DNA of any organization. Values drive behaviors, and behaviors become the culture of any organization. To keep a balance in these hybrid working environments, we learned a lot from our client in terms of their expectations through detailed discussions. We also looked at ourselves and our organization. We studied the different scenarios that each one came across while managing work in a digital workplace along with the actual one. Our research gave us a deep understanding of different scenarios and we built the eLearning module by incorporating our research into the module by adding beautiful illustrations, animated characters, scenarios that people can relate with, sounds, & we also used our in-house voice talents to give a more natural feel to the experience rather than keeping it boring by using an automated bot reading the scripts out. Our research helped us create a list of best practices for following a work-from-home discipline while working. We have embedded gamified quizzes to ensure that the candidates know where an improvement might be needed and we have explained how well these gaps can be reduced. By using all the best elements of the best quality, we built upon our research to create a scenario-based, gamified learning experience that ensured that the learners first understood the gaps caused due to the constant shifts in workplace functioning and then worked on the same to help them create a balance in their work and life.

The Result

As a result of our collective efforts with the client, the solution that we built gave the new candidates confidence to join the company. Since the eLearning module is virtually accessible from anywhere, the candidates loved it, found it very engaging and fun as well. Effectively, we were able to impart the correct knowledge about the organization to the candidates. The HR hours saved through this process were striking. The candidates also appreciated that a lot of time that goes into travel was saved, and the stress and hassles of the candidates living far away were potentially reduced. When organizations make such efforts to welcome new candidates, these efforts are well-received, and this also helps develop a bond and trust that only gets stronger with time. The applicants feel they have made the right decision and are more confident about their future when organizations take such remarkable steps to elevate their experiences.