About Multiversity Group
Multiversity has over two decades of experience in managing vocational education centres with franchise management, student administration, and student enrollment services. As home to diverse business verticals, Multiversity’s eLearning content development department is versatile in creating learning experiences and online courses through scenarios, simulations, virtual reality, 3D, gamification, and much more. Our branding and marketing vertical has worked with clients from corporate and educational fields to build their online presence, brand image/ identity, strategize and grow.
Multiversity is proud to be a part of the World’s Largest Digital Literacy Program that has reached over 15 million learners today. With a team of passionate professionals, originally having a base from Training and Education discipline, we believe in transforming education using the latest tools and technologies.
Our Growth Record
Our strategies make the difference
We have a great skilled team shown Leadership to give the best results. Our IT awareness, Job readiness, and skill-based courses created a niche market in a competitive environment in Maharashtra state, India.
- Very few marketing companies dedicated to Education market who offer marketing services only to education institutions.
- Lack of holistic non-academic support and retention strategy.
- Lack of proactive Student Support results in increased student withdrawals and drops.
- Decrease in graduation rates/ positive outcomes.
- Higher brand visibility among Students and International Agents
- Higher Enrollments
- Enhanced Student experience
- Improved revenues and profit
- High-quality online courses delivered to Students
- Increased Student Retention
- Strict compliance adherence
Student Acquisition and Marketing service
Develop a marketing strategy for the client giving them a projected enrollment estimate for the year, our plan to achieve the projected target, and projected revenue.
Conduct marketing research, identifying the best student persona, geographical areas where the demand for the programs exist, best marketing channels, etc.
Create a marketing plan to achieve goals and targets mentioned in the marketing strategy, employing various marketing channels such as, including Google PPC, SEO, Facebook, Educational forums, Online career counselling, Online recruitment fairs, etc.
- Provides personal and real-time lead engagement via chat and/or phone along with extended support hours
- Ensures that the enrollment department completes the student enrollments within defined time (SLA)
- Conducts pre-enrollment announcements for prospective students including query resolution
- Conducts an efficient and rapid follow up of leads
- Provide information on program/s and student aid
- Addresses queries pertaining to enrollment and programs that prospective students may have
Student Administration and Support service
Admin and Support
- Email, Chat, and Call support
- Booking students interaction sessions with trainers
- Handling student queries during course progression
- Handling student withdrawals
- Generation and submission of various reports
Student Mentoring and Retention service
- Proactive, bi-directional communication strategies to keep students engaged and faculty or staff informed
- Using data to create a basis for future analytics and business intelligence
- Ensure students continue actively attending online course and participating in Trainer sessions
- Identifying students who are “at-risk” and providing appropriate intervention
- Building personal relationships with each student
International Agent Management
Local Knowledge and Cultural bridge, Local connections
Quick and Continuous support, services
Market research, study of trends to define Business strategy
Planning and execution of traditional as well as digital marketing
- Trusted partner
We understand the training landscape and have network management experience
- Support Agents with student queries
- Enrollment, Culture, Visa, Accommodation, Fee Payment etc.
- Compliance and Processes
- Support in maintaining higher compliance adherence by the Agents
- Streamlined communication between educational institute and its Agents
- Regular weekly, monthly engagements, result in a robust check on the Agents
- Increased quality services to Agents and Students
- Single Point Contact
- Account Manager/Service Delivery Manager
- Increase in Students applications
- Increase in applications & enrollments Year on Year
- Local Partner
- Local connections and knowledge
eLearning course development service
Experience in New Age Learning Solutions
- Virtual Reality
- Augmented Reality
- Video Courses
- Mobile Learning
- Micro Learning
- Game based learning
- Simulation & Scenario
- based courses
Complete Solution Provider
- Custom eLearning
- Blended Learning Solution
- Instructor Led Training
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Talk to our experts.
Reach out to us to help meet your training needs.
+91 95956 22392
+91 88882 93524