Multiversity has over two decades of experience in managing vocational education centres with franchise management, student administration, and student enrollment services. As home to diverse business verticals, Multiversity’s eLearning content development department is versatile in creating learning experiences and online courses through scenarios, simulations, virtual reality, 3D, gamification, and much more. Our branding and marketing vertical has worked with clients from corporate and educational fields to build their online presence, brand image/ identity, strategize and grow.
Multiversity is proud to be a part of the World’s Largest Digital Literacy Program that has reached over 15 million learners today. With a team of passionate professionals, originally having a base from Training and Education discipline, we believe in transforming education using the latest tools and technologies.
Our Growth Record
Our strategies make the difference
We have a great skilled team shown Leadership to give the best results. Our IT awareness, Job readiness, and skill-based courses created a niche market in a competitive environment in Maharashtra state, India.
149354+
Year 2017
151771+
Year 2018
163663+
Year 2019
Services
- Higher education sector is facing a decline in enrollments.
- Very few marketing companies dedicated to Education market who offer marketing services only to education institutions.
- Lack of holistic non-academic support and retention strategy.
- Lack of proactive Student Support results in increased student withdrawals and drops.
- Decrease in graduation rates/ positive outcomes.
- Higher brand visibility among Students and International Agents
- Higher Enrollments
- Enhanced Student experience
- Improved revenues and profit
- High-quality online courses delivered to Students
- Increased Student Retention
- Strict compliance adherence
Market Development
Develop a marketing strategy for the client giving them a projected enrollment estimate for the year, our plan to achieve the projected target, and projected revenue.
Conduct marketing research, identifying the best student persona, geographical areas where the demand for the programs exist, best marketing channels, etc.
Create a marketing plan to achieve goals and targets mentioned in the marketing strategy, employing various marketing channels such as, including Google PPC, SEO, Facebook, Educational forums, Online career counselling, Online recruitment fairs, etc.
Student Enrollment
- Provides personal and real-time lead engagement via chat and/or phone along with extended support hours
- Ensures that the enrollment department completes the student enrollments within defined time (SLA)
- Conducts pre-enrollment announcements for prospective students including query resolution
- Conducts an efficient and rapid follow up of leads
- Provide information on program/s and student aid
- Addresses queries pertaining to enrollment and programs that prospective students may have
Admin and Support
- Student enrollment
- Email, Chat, and Call support
- Booking students interaction sessions with trainers
- Handling student queries during course progression
- Handling student withdrawals
- Generation and submission of various reports
Mentoring
- Coordinates and administers program activities and student support to enrolled and prospective students, such as course registration, graduation processing, petitioning, withdrawals, program documentation, computer accounts, information sessions, receptions, and student orientation.
- Assists in the identification of target groups in consultation with academic departments/ programs for student recruitment on and off-campus; implement internal systems and materials for delivery of student support services.
- Counsels and confers with students interpreting and providing program procedures, policies, goals and objectives, technical guidance, and problem resolution; direct students to appropriate program advisor for further program guidance.
- Ongoing support in areas involving course progression, financial aid, student housing, student services, campus activities
- Post enrollment communication and announcements to students
Retention
- Proactive, bi-directional communication strategies to keep students engaged and faculty or staff informed
- Using data to create a basis for future analytics and business intelligence
- Ensure students continue actively attending online course and participating in Trainer sessions
- Identifying students who are “at-risk” and providing appropriate intervention
- Building personal relationships with each student
Agent Management
- Agent onboarding and professional development
- Agent compensation disbursement management
- Students application pre-checks and validation
- Agent Identification
- Enhanced Agent reporting to analyze and develop action plans to offer improved and continued
- Agent Selection and compensation negotiation
- Agent outcome and performance management
Need
Local influence
Local Knowledge and Cultural bridge, Local connections
Support
Quick and Continuous support, services
Strategy
Market research, study of trends to define Business strategy
Marketing
Planning and execution of traditional as well as digital marketing
Experience in New Age Learning Solutions
- Virtual Reality
- Augmented Reality
- Video Courses
- Mobile Learning
- Micro Learning
- Animations
- Game based learning
- Simulation & Scenario
- based courses
Complete Solution Provider
- Custom eLearning
- Blended Learning Solution
- Instructor Led Training
- Localization
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